A reminder on each client's rhythm
Fidelio learns everyone's pace. When a client goes past their usual interval, a message goes out on its own, before they book elsewhere.
Hair salons
The digital loyalty card for your hair salon.
A client comes back every six to eight weeks, or tries the salon down the road. Their loyalty card lives in their phone, and a notification brings them back at the right time.
Book a demo
15 minutes, no commitment
Why it works
Between two haircuts, there's the salon across the street.
Cashback fits your services
A cut, a colour, a treatment: prices vary. A percentage of every visit goes back to the client, to use whenever they like.
Your client list belongs to you
First name, phone, visits. You know who comes, who has stopped, and you take the list with you if you leave.
Sample programme
A sample programme for a hair salon.
Recommended: cashback or stamps
With cashback, a percentage of each service is set aside for the client. With stamps, the fifth or tenth visit earns a treatment.
The number of stamps, the reward or the percentage are set with you during the demo.
How it works
Four moves, and it runs.
The customer scans
A QR code on the counter. Their first name, their phone number, that's it. Nothing to download.
The card installs itself
In Apple Wallet or Google Wallet, in your colours, with your logo and your photo.
You scan at the till
Two seconds per visit. The stamp or the cashback updates in their phone.
They come back
A notification goes out when they drift from their habit, or for their birthday.
Questions
The questions we get asked.
A question that isn't here? Write to us, we answer the same day.
What if my salon already has booking software?
Fidelio doesn't replace it; it sits alongside. The card is scanned at payment, and your bookings stay where they are.
Will my stylists see my revenue?
No. Your team opens the till with a four-digit code: they scan, they confirm, and see neither revenue nor settings.
Won't the reminder annoy my clients?
It only goes out when a client is genuinely past their usual rhythm, not every week.
Do my customers have to install an app?
No. The card is added to Apple Wallet or Google Wallet, already on their phone. One scan at the counter and it's done.
How much does it cost?
The programme is built to fit your business, so the price depends on what goes into it. We tell you during the fifteen-minute demo, straight out.
Other businesses